Having a skill in problem solving can help you in performing well in
your career. You provide solutions to a client desire in external or internal
issues. A support to someone needs answers.
Problem solving is a skills that sales people should to develop their
career. Sales people provides
Solutions to their clients concerns influence what is the best solution
to meet in times of chaos. The best Sales person has an ability to solve customer problems confident that they can answers and give a good solutions
effectively delivers the answers quickly.
Basic steps in solving a problem:
- Define the problem – knowing the issues will deliver a good outcome. Be sure you
are not dealing with the symptoms but the real cause of it.
- Generates
alternative – in generating alternatives you should
exercise a good decision making whether to go/ or no go.
- Evaluating/ Selecting
Alternatives – in developing or selecting alternatives, we
have to consider to find a new perspective. If there’s a need to asked
opinion of others why not no matter how silly the answer is. Be open to
any possibilities. Always consider clients suggestions.
- Implementing
solutions – why solutions sometimes becomes ineffective
even you are already developing answers to clients issues. It is because
sometimes the provider neglect to consider the following:
- What will happened after
- Who and what will be affected later
- What resources are required
- Timescales
- Deliverables
- Risks
- Contingencies
As far back as I can
remember, I have enjoyed solving problems and that has certainly been of great
assistance during my sales career. You see, creativity is problem solving.
That’s the essence of successful selling. The foremost function of the mind is
problem solving; we solve problems with our imagination, and imagination is a
function of our creative ability. A creative salesperson is a problem-solver.
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